new star matka
new star matka
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This app is available for your device
new star matka
This app is available for your device
Contact
+91 2586201004
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new star matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once updated, you can start playing again with ease.
Q1: What is the minimum withdrawal amount in the new star matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings cannot be withdrawn. Users can only withdraw the money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a required step for the application process. By doing so, you will ensure a smooth and secure onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions quickly, often taking 30 minutes to 3 hours. However, occasional delays may occur, resulting in payment processing times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used within the gaming platform and are not withdrawable. Any winnings made with the bonus amount can be withdrawn. This means the bonus itself remains locked, while winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and look at your transaction history. If your request is still pending, don't worry, as the funds should be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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